Refund Policy

Last updated: [Insert Date]

At Extreme Advertisement, we strive to ensure that every customer has a positive experience when buying and selling products through our marketplace. This Refund Policy outlines the conditions under which customers may request a refund, return, or exchange. Please read this policy carefully before making a purchase.

1. Overview

Extreme Advertisement is a marketplace platform that connects buyers and vendors. Each vendor is responsible for managing their own listings, shipping, and refund processes. However, to protect our customers, Extreme Advertisement provides oversight to ensure all vendors comply with fair trading practices and consumer protection laws.

By making a purchase on our website, you agree to the terms outlined in this Refund Policy.

2. Eligibility for Refunds

Refunds are available for most physical items purchased on Extreme Advertisement, provided that:

• The request is made within 14 days of receiving the item.

• The product is unused, unaltered, and in its original packaging.

• Proof of purchase (such as an order confirmation or receipt) is provided.

Certain items are not eligible for refunds, including:

• Digital products or downloadable content.

• Services or subscriptions.

• Perishable, personalized, or hygiene-sensitive items (such as cosmetics or undergarments).

• Second-hand items sold “as is” with clear disclosure from the vendor.

3. Return Process

If you wish to request a refund:

1. Contact the vendor directly through your account dashboard or order history page.

2. Provide your order number, a brief explanation of the issue, and, if applicable, photos showing the problem.

3. The vendor will review your request and provide return instructions.

4. Once the returned item is received and inspected, the vendor will approve or deny the refund based on the item’s condition and policy compliance.

If a vendor fails to respond within a reasonable time, you may contact our support team at support@extremeadvertisement.com, and we will help mediate the process.

4. Refund Timeframes

Approved refunds will be processed within 5–10 business days after the returned item has been received by the vendor. Refunds are typically credited to your original payment method.

Processing times may vary depending on your payment provider or bank.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please report it within 7 days of delivery. Vendors are required to offer a replacement, repair, or refund depending on the situation.

Please keep all packaging materials and provide photos of the damaged or incorrect item to speed up the resolution process.

6. Vendor Responsibilities

Vendors on Extreme Advertisement are required to clearly display their refund and return terms on each product listing. They must honor refund requests that meet the conditions above. Failure to do so may result in account suspension or removal from the platform.

7. Contact Us

For questions, refund assistance, or disputes, please contact our support team:
📧 support@extremeadvertisement.com
🌐 www.extremeadvertisement.com

We are committed to protecting both our buyers and sellers and ensuring a fair, transparent marketplace experience for everyone.